Home  /  Publications  /  Investigation Reports  /  Local Authorities  /  Report of the Ombudsman's experience of dealing with complaints against Kildare County Council
 

Contents

  1. Introduction
  2. Ombudsman procedures
  3. Complaint handling
  4. Delay as a source of complaint
  5. Performance by Kildare County Council
  6. Conclusion
  7. Findings
  8. Recommendations
  9. Appendices