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An investigation by the Ombudsman into the level of unrefunded overpayments on borrowers' loan accounts

Published  June 2012

A Report to the Dáil and Seanad in accordance with Section 6(7) of the Ombudsman Act, 1980.



Local Authority Housing Loans (Overpayments)

(Format: Adobe PDF, Size: 3854KB)


  1. Introduction
  2. The Complaint
  3. The Investigation
  4. Comments and Findings
  5. Recommendations
  6. Appendices