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Who Cares?

Published  March 2013

9 November 2010 An Investigation into the Right to Nursing Home Care in Ireland

A Report to the Dáil and Seanad in accordance with section 6(7) of the Ombudsman Act 1980

An investigation by the Ombudsman based on more than 1,000 individual complaints made, since 1985, on behalf of older people who were unable to get long-term nursing home care from their health boards (HSE).



Who Cares

(Format: Adobe PDF, Size: 636KB)


Executive Summary

(Format: Adobe PDF, Size: 168KB)


  1. Brief Overview of Report
  2. Executive Summary
  3. Foreword
  4. Glossary of terms
  5. Chapter 1. This Report is about....
  6. Chapter 2. Challenge to jurisdiction
  7. Chapter 3. Background
  8. Chapter 4. What complainants say
  9. Chapter 5. The Law provides
  10. Chapter 6. Broken promises
  11. Chapter 7. Nursing Homes Support Scheme Act 2009 - "...making sure what has been in doubt...?"
  12. Chapter 8. Litigation - "legal uncertainty is tested and exploited"?
  13. Chapter 9. Conclusions and reflections
  14. Appendices
  15. Ombudsman - Ten illustrated cases