Senior Management Team
| Ombudsman | Peter Tyndall |
| Director General | Jacqui McCrum |
| Senior Investigators | |
| Enquiries Unit | Sean Garvey |
| Assessment Unit | Sean Garvey |
| Examinations Unit 1 | Tom Morgan |
| Examinations Unit 2 | Sean Garvey |
| Shared Services | Vacant |
| Head of Quality Standards, Stakeholder Engagement and Communications | David Nutley |
The Management Team is an executive and advisory forum that brings together the Ombudsman, the Director General and the Heads of Business Units to co-operate in the leadership and management of the various Offices. The Terms of Reference for the Management Team are attached below.