Home  /  Publications  /  Investigation Reports  /  Health Service Executive (HSE)  /  Report on a complaint about the imposition and collection of charges for in-patient services by the HSE (Sacred Heart Hospital, Carlow)
 

Introduction

Published  January 2013

Please note: The complainant's name and that of his father and late mother have been changed to protect their identities.

Full Report

This report refers to Appendices 1 and 2.  These appendices are only available as separate pdf documents (see below).  If you have difficulty accessing these pdf documents and require an alternative format please contact our Access Officer

Downloads

pdf

Summary

(Format: Adobe PDF, Size: 9KB)

pdf

Full_Report

(Format: Adobe PDF, Size: 64KB)

pdf

Appendix_1

(Format: Adobe PDF, Size: 689KB)

pdf

Appendix_2

(Format: Adobe PDF, Size: 1945KB)

Contents

  1. Statement of Complaint
  2. Background in-patient charges and Qualified Adult Allowance
  3. Background to complaint
  4. HSE’s response to the complaint
  5. Analysis
  6. Analysis of HSE's Comments on Draft Report
  7. Findings
  8. Recommendations
 

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Annual Report 2016

The 2016 Annual Report details the increasing numbers of complaints, and highlights the most significant cases of the past year.