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Ombudsman's speeches

"Caught in the Web" (07.02.2012)

"In Plain Sight" (13.12.2011)

Health Care in Ireland - An Ombudsman Perspective (03.12.2011)

"The Perfect State" - Ombudsman's Address to UCC Annual Philip Monahan Memorial Lecture 2011, Cork (17.11.2011)

The Rights of Older People (30.09.2011)

  The Rights of Older People - Presentation by Emily O'Reilly - Ombudsman, at the 2nd Annual Conference for Advocates for Older People. (doc, 3,350 kb)

Health Policy - An Ombudsman Perspective (09.09.2011)

Briefing Session on the Reform of the Office of the Northern Ireland Ombudsman (15.06.2011)

"The Importance of sharing and accessing Information" (26.05.2011)

"The citizen and society in turbulent times" (25.05.2011)

"How Good Complaint Handling Makes You a Better Nurse, Nurse Manager, Citizen and Advocate" (28.04.2011)

Executive Accountability and Parliamentary Democracy (26.03.2011)

“An Ombudsman Investigation:- The Journey from Complaint to Enhanced Patient Care” (07.10.2010)

"Adverse Events in the Irish Healthcare System" (23.09.2010)

“The Republic I want to see” (20.07.2010)

Ombudsman, Emily O'Reilly launches her Annual Report 2009 (01.07.2010)

Launch of Amnesty International's Annual Report - 'Accountability' (27.05.2010)

Launch of Irish Human Rights Law Review (20.05.2010)

End of Life Care:- From the Margins to the Mainstream (19.05.2010)

Statement of the Ombudsman, Emily O'Reilly, to the Joint Oireachtas Committee on Agriculture, Fisheries and Food (21.04.2010)

Speech marking the launch of an accessible information DVD about the functions and role of the Ombudsman (30.03.2010)

Challenge and Change in the Irish Public Service in 2010 (24.03.2010)

"In the Public Interest: Lessons from the Ombudsman's Experience" (09.03.2010)

The Role of the Ombudsman in an Economic Downturn (25.11.2009)

The relationship between the Ombudsman and the media (23.11.2009)

Be the Change You Want to See: - A role for Advocacy (19.11.2009)

Rights and Entitlements of Older People (22.10.2009)

Disability Act 2005 - Part 3 Ensuring Compliance with Legislative Obligations (14.10.2009)

'Hiding in plain sight - The social justice demands of today' (30.06.2009)

'Translating pain into action: A study of gender-based violence and minority ethnic women in Ireland' (24.02.2009)

Investigation into the operation by Local Authorities of Waiver Schemes for Refuse Collection Charges (20.10.2008)

"Dying in Ireland" (14.11.2007)

When Things Go Wrong - The Public Health Service and the Ombudsman: Accountability in Action (12.06.2007)

Forging the Link, 28/04/2007 (28.04.2007)

Human Rights and the Ombudsman, 27 April 2007 (27.04.2007)

"How the Office of the Ombudsman Can Enable Inclusion of People with an Intellectual Disability in Society" (21.04.2007)

"Setting up an Ombudsman Institution or National Human Rights Institution" (12.04.2007)

"Power to the People ? Assessing Democracy in Ireland" (04.04.2007)

"Essential Nursing Care - Heart of the Matter" (29.11.2006)

Advocacy and Complaints (09.11.2006)

Putting People First (05.10.2006)

The Role of the Office of the Ombudsman (02.10.2006)

Address given at the launch of a Policy Paper on Family Reunification (28.06.2006)

Speech at the Launch of the Diploma in Management of Modern Public Service Delivery (20.06.2006)

"Serving the Public: has the Modernisation Agenda delivered?" (25.05.2006)

"From the Ground Up" (20.05.2006)

"How Far Towards Equality" (29.11.2005)

"Righting Wrongs and Protecting the Public's Right to Know" (06.10.2005)

"Media Angle" (02.04.2005)

"Public Trust in the Civil Service - Room for Improvement" (3 March 2005) (03.03.2005)

"Compliance with the Ombudsman's Recommendations" (11 December 2004) (11.12.2004)

Speeches delivered at the 20th Anniversary Conference (15.10.2004)

"Managing an Organisation responding to Current Challenges - Lessons for Local Authorities" (28.09.2004)

Address at MORI Ireland Survey Launch (23.09.2004)

"Protecting Rights and Freedoms" (09.09.2004)

"Complaining is a Right - Not a Symptom. " (21.05.2004)

"Above All Do No Harm" (22.04.2004)

"We're Listening to You" (16.04.2004)

"The Challenges - who is excluded" (17.10.2003)

Address to the Consumer Consultation Conference, (14 October 2003) (14.10.2003)

Citizens' Rights and the Ombudsman (11 July 2003) (11.07.2003)