Contact Information

The Office of the Ombudsman is open between 9.15 and 5.30 Monday to Thursday and 9.15 to 5.15 on Friday.

18 Lr. Leeson Street, Dublin 2.

Tel: +353-1-639 5600

Lo-call: 1890 223030

Fax: +353-1-639 5674

Email: ombudsman@ombudsman.gov.ie

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Sample Cases

Sample Cases

This section of our website contains details of more recent cases dealt with by the Ombudsman which may have not been published elsewhere. More examples of cases previously published in Annual Reports and Case Digests can also be found on this website.

Case 1 : Cancer patient treated abroad gets €8,543 in medical bills paid by HSE - Department backdates over €7,000 in illness benefits.

Case 2 : Organic farmer taken off approved growers register gets €4,528 REPS money back from Department - records not kept due to illness.

Case 3 : Lone parent gets HSE decision refusing an exceptional needs payment for furniture reversed.

Case 4 : Dundalk council house tenant gets right to buy dwelling upheld.

Department of Social and Family Affairs - Carers Allowance

Sligo County Council - Water Connection Charges

Health Service Executive South - Nursing home Subvention

Health Service Executive Dublin Mid-Leinster - Public Respite Bed

Department of Social and Family Affairs - Dispute about Pension Arrears

Department of Agriculture and Food - Dispute about New Entrant Application

Castlebar Town Council - Refund of parking fine sought

Department of Agriculture and Food - Error in Extensification Premium Application 1