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September 2010 -Investigation of ten complaints against HSE about Nursing Home Subvention Payments

Report of Investigation under section 4(2) of the Ombudsman Act 1980 of complaints made by ten complainants about Nursing Home Subvention Payments against the Health Service Executive

 

Office of the Ombudsman
September  2010       

 

Contents

Chapter 1 - Statement of Complaint (as notified to HSE on 28 May 2009)

Chapter 2 - Factual Background to Complaints

Chapter 3 - Background on Nursing Home Subvention Payments

Chapter 4 - Response of the HSE to the Statement of Complaint

Chapter 5 - Analysis - General

Chapter 6 - Analysis - Specific

Chapter 7 - Response of HSE to Draft Report

Chapter 8 - Response of Appeals Officer to HSE Comments on Draft Report

Chapter 9 - Findings

Chapter 10 - Recommendation

  Nursing Home Subvention Payments and the HSE - September 2010 (pdf, 155 kb)

The appendices to this report are available in pdf format only.  If you have difficulty accessing these pdf documents and require an alternative format, please contact our Access Officer

  Appendix 1 - Details of cases under investigation (pdf, 11 kb)

  Appendix 2 - Response of HSE to the Statement of Complaint (pdf, 622 kb)

  Appendix 3 - the number of subventions and the number of alternative subventions in payment for each LHO area as at 31 May 2009 (pdf, 14 kb)

  Appendix 4 - HSE Response to Draft Report (pdf, 369 kb)

  Appendix 5 - Appeals Officer's comments on HSE response to draft report (pdf, 365 kb)