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• April 2010 - Report on a complaint made by Mr Brown, Co Mayo against the Health Service Executive

April 2010 - Report on a complaint made by Mr Brown, Co Mayo against the Health Service Executive

4.0 Analysis - General

This case has many elements which require attention, some of which are more significant than others, but they are all related in some way. Some elements relate, in the broadest sense, to the care of Mrs Brown, and others relate to non-care issues such as the handling of Mr Brown's complaint and the notification of appointments. Whilst the first elements are most significant in some ways, the latter ones are, nonetheless, relevant in the context of this complaint and thus I have afforded them significant attention also.

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