Office of the Ombudsman, Ireland
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The Office of the Ombudsman is open between 9.15 and 5.30 Monday to Thursday and 9.15 to 5.15 on Friday.

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April 2010 - Report on a complaint about the imposition and collection of charges for in-patient services by the HSE (Sacred Heart Hospital, Carlow)

Chapter 8 - Recommendations

I note that, in the course of this investigation, the HSE decided to refund to Mr. Kelly the hospital charges imposed for the period July 2005 - November 2007. Accordingly, it is not necessary for me to make a recommendation on this matter.

I recommend that the Health Service Executive - Dublin Mid-Leinster makes a "Compensation" payment of €1,000 to Mr John Kelly in recognition of the costs he incurred in the pursuit of his father's complaint.


Emily O’Reilly
Ombudsman
April 2010

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