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• April 2010 - Report on a complaint about the imposition and collection of charges for in-patient services by the HSE (Sacred Heart Hospital, Carlow)

April 2010 - Report on a complaint about the imposition and collection of charges for in-patient services by the HSE (Sacred Heart Hospital, Carlow)

Please note: The complainant's name and that of his father and late mother have been changed to protect their identities.

  Summary of the investigation report (pdf, 9 kb)

Summary of the investigation report - text version

Full Report

This report refers to Appendices 1 and 2.  These appendices are only available as separate pdf documents (see below).  If you have difficulty accessing these pdf documents and require an alternative format please contact our Access Officer

  In-patient collection charges and the HSE - Full Report (pdf, 63 kb)

Contents

Chapter 1 - Statement of Complaint

Chapter 2 - Background information about in-patient charges and Qualified Adult Allowance

Chapter 3 - Background to complaint

Chapter 4 - HSE’s response to the complaint

Chapter 5 - Analysis

Chapter 6 - Analysis of HSE's Comments on Draft Report

Chapter 7 - Findings

Chapter 8 - Recommendations

  Appendix 1 - HSE Letter - 24th July 2009 (pdf, 673 kb)
Appendix 1 is available as a pdf document only

  Appendix 2 - HSE comments on draft report (pdf, 1,899 kb)
Appendix 2 is available as a pdf document only