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The Office of the Ombudsman is open between 9.15 and 5.30 Monday to Thursday and 9.15 to 5.15 on Friday.
18 Lr. Leeson Street, Dublin 2.
Tel: +353-1-639 5600
Lo-call: 1890 223030
Fax: +353-1-639 5674
Email: ombudsman@ombudsman.gov.ie
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Annual Report of the Ombudsman 2008 (text version)
3.4.6 Reaching out to people - Ombudsman Link Service
In previous Annual Reports I reported on the Ombudsman Link Service, which is provided through Citizens Information Centres (CICs) in certain regions of Ireland and allows members of the public easier access to the services of my Office. The Link Service assists CIC staff at the centres to identify and submit potential complaints which my Office can take up on behalf of members of the public. During 2008 my Office provided training to CIC staff in the North-Eastern, North-Leinster, Southern and South-Eastern regions and the Link Service is now available to members of the public through all CICs in those regions. We hope to extend the service throughout the entire country by the middle of 2009.
