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The Office of the Ombudsman is open between 9.15 and 5.30 Monday to Thursday and 9.15 to 5.15 on Friday.
18 Lr. Leeson Street, Dublin 2.
Tel: +353-1-639 5600
Lo-call: 1890 223030
Fax: +353-1-639 5674
Email: ombudsman@ombudsman.gov.ie
BrowseAloud
Annual Report of the Ombudsman 2008 (text version)
3.4.3 Reaching out to people - Complaint Form
In 2008, my Office revised its complaints forms, in both hard-copy on online formats, to make them more accessible and easier to complete. All the leaflets and forms are available in ‘Plain English’ and are approved by the National Adult Literacy Agency (NALA). In addition, in keeping with good practice and the provisions of the Official Languages Act 2003, these publications are bi-lingual. The leaflets have been made available through CICs and public libraries and can also be obtained from my Office, or downloaded from the Ombudsman website - www.ombudsman.ie.
