Contact Information

The Office of the Ombudsman is open between 9.15 and 5.30 Monday to Thursday and 9.15 to 5.15 on Friday.

18 Lr. Leeson Street, Dublin 2.

Tel: +353-1-639 5600

Lo-call: 1890 223030

Fax: +353-1-639 5674

Email: ombudsman@ombudsman.gov.ie

Annual Report of the Ombudsman 2008 (text version)

3.1 Investigation Reports and Media Releases

10th January - Details published on the Office website of three complaints successfully resolved, about the Department of Social and Family Affairs,the Department Agriculture and Food, and Castlebar Town Council.
5th June - Publication of a report of an investigation into three complaints regarding the refusal of domiciliary care allowance by the Health Service Executive ( HSE).
9th July - The Ombudsman published her Annual Report for 2007.
18th August – Media release - summary case report into a complaint lodged with the Ombudsman relating to a decision by the HSE.
18th August - Details published on the Office website of four complaints successfully resolved, made to the Ombudsman about the Department of Social and Family Affairs, the HSE (two) and Sligo County Council.
20th October - Press conference in conjunction with publishing a Report of an investigation by the Ombudsman into the operation by local authorities of waiver schemes for refuse collection charges.
22nd October - Publication of a digest of twelve complaints which had been referred to the Ombudsman for examination by public representatives.
15th December - Publication of a report into the care and treatment of an elderly woman availing of respite care in St. Mary's Care Centre, Mullingar, a HSE public nursing home.

Full details of these media releases and the reports to which they refer may be viewed on the Ombudsman website.