Office of the Ombudsman, Ireland
Contact Information

The Office of the Ombudsman is open between 9.15 and 5.30 Monday to Thursday and 9.15 to 5.15 on Friday.

18 Lr. Leeson Street, Dublin 2.

Tel: +353-1-639 5600

Lo-call: 1890 223030

Fax: (01) 639 5674 Email: ombudsman@ombudsman.gov.ie

Email

Annual Report of the Ombudsman 2004

14. Civil Service - Complaints Completed in 2004

14. Civil Service - Complaints Completed in 2004

Resolved Partially Resolved Assistance Provided Discontinued Withdrawn Not Upheld Total Completed
Social and Family Affairs 13 2 36 127 4 155 337
Agriculture and Food 18 5 15 47 1 153 239
Education and Science 30 5 10 24 3 30 102
Revenue 29 1 29 17 0 31 107
Environment, Heritage and Local Government 5 1 8 11 0 12 37
Health and Children 1 0 8 4 0 2 15
Communications, Marine and Natural Resources 1 0 5 7 0 10 23
Justice, Equality and Law Reform 8 1 15 11 0 7 42
Enterprise, Trade and Employment 1 0 1 2 1 4 9
Foreign Affairs 3 1 2 5 0 1 12
Transport 5 0 0 8 0 3 16
Others 5 2 8 9 1 13 38
Total 119 18 137 272 10 421 977

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