Office of the Ombudsman, Ireland
Contact Information

The Office of the Ombudsman is open between 9.15 and 5.30 Monday to Thursday and 9.15 to 5.15 on Friday.

18 Lr. Leeson Street, Dublin 2.

Tel: +353-1-639 5600

Lo-call: 1890 223030

Fax: (01) 639 5674 Email: ombudsman@ombudsman.gov.ie

Email

Annual Report of the Ombudsman 2004

11. Health Boards - Breakdown by Main Categories of Complaint Received in 2004

11. Health Boards - Breakdown by Main Categories of Complaint Received in 2004

Supplementary Welfare Allowance 111
Exceptional Needs Payment 47
Rent and Mortgage Allowances 25
Back to School - Clothing/Footwear Allowance 13
Miscellaneous 26
Health Services (General) 46
Medical Card 43
Drugs, Medicines and Appliances 3
Hospital Services 57
Nursing Homes/Long Stay 39
Miscellaneous 18
Delay / Failure to Reply 34
Cash Payments (other than SWA) 24
Childcare / Social Work Services 24
Services for the Elderly - Housing Aid 11
Provision of Service 9
Hospital Charges 8
Dental Service 7
Health Services 6
Hospital Services Psychiatric 7
Miscellaneous 17
Total 361

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