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Annual Report of the Ombudsman 2004

Chapter 4 - Induction Training

Induction Training

Following on from the recommendations of an Office Working Group which formulated a Framework for Induction Training a comprehensive range of generic and section level induction training modules was drawn up during 2004. A pilot run of the full induction training programme was carried out in late 2004 for staff who had recently arrived in the Office. A feedback survey was carried out with the participants. The results were very positive and suggestions for improvement to the package will be implemented in the case of future new entrants. It is expected that the application of the formal induction process will ensure that, in future, new staff will be quickly and smoothly assimilated into the organisation.

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