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Digest of Cases 2008

A Digest of Complaints Referred to the Ombudsman by Public Representatives

Our purpose is to help raise public service standards. Individuals, businesses or organisations who feel they have been unfairly treated can make complaints to the Ombudsman. Our service is free. We aim to ensure that people are treated with dignity, respect and sensitivity in their dealings with the public service. We will make every effort to deal with your complaint properly, fairly and impartially.

Chapter 1.   Contents

Chapter 2. Foreword - Survery of Oireachtas Members

Chapter 3. Introduction

Chapter 4. Case Reports - Complaints against Local Authorities

Chapter 4. Case Reprots - Complaints against the HSE, Hospitals and the Department of Social and Family Affairs

Chapter 4. Case Reports - Complaints against Civil Service

5. The Ombudsman's Powers

6. What the Ombudsman Does

  Digest of Cases October 2008 (pdf, 110 kb)
A Digest of complaints referred to the Ombudsman by public representatives

  Digest of Cases October 2008 (doc, 102 kb)
A Digest of complaints referred to the Ombudsman by public representatives