Office of the Ombudsman, Ireland
Contact Information

The Office of the Ombudsman is open between 9.15 and 5.30 Monday to Thursday and 9.15 to 5.15 on Friday.

18 Lr. Leeson Street, Dublin 2.

Tel: +353-1-639 5600

Lo-call: 1890 223030

Fax: +353-1-639 5674

Email: ombudsman@ombudsman.gov.ie



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Sectoral Plan of the Minister for Communications, Marine and Natural Resources (Section 35)

The Disability Act, 2005 requires the Minister for Communications, Marine and Natural Resources to prepare a sectoral plan to contain (in addition to the general requirements in section 31) information concerning-

  1. measures to be taken by the operators of passenger ships for the purpose of facilitating access by persons with disabilities to marine passenger transport services provided by them and the time within which the measures are to be taken
  2. measures to be taken by the bodies responsible for the control and operation of specified ports and harbours for the purpose of facilitating access by those persons to places therein where such services originate or terminate in and the time within which such measures are to be taken, and
  3. any other matter which the Minister considers appropriate


The Disability Act 2005 defines "passenger ship" for the purposes of this section as passenger ships within the meaning of the Merchant Shipping Act 1992 and passenger steamers within the meaning of the Merchant Shipping (Safety Convention) Act 1952

Extract from Merchant Shipping Act 1992

"passenger ship" means a vessel carrying more than 12 passengers or having on board more than 12 passengers for the purposes of carriage and includes a vessel carrying more than 12 persons to or from their place of work, or having on board more than 12 persons for the purposes of such carriage, and owned by or on hire to their employer and a vessel registered outside the State and carrying more than 12 passengers between places in the State, or having on board more than 12 passengers for the purposes of such carriage, but does not include such a vessel carrying passengers to or from the State or having passengers on board for the purposes of such carriage, a fishing vessel or a ferry boat working in chains;"


Extract from Merchant Shipping (Safety Convention) Act 1952

"In this Act the expression "passenger steamer" means a steamer carrying more than twelve passengers"