Office of the Ombudsman, Ireland
Contact Information

The Office of the Ombudsman is open between 9.15 and 5.30 Monday to Thursday and 9.15 to 5.15 on Friday.

18 Lr. Leeson Street, Dublin 2.

Tel: +353-1-639 5600

Lo-call: 1890 223030

Fax: +353-1-639 5674

Email: ombudsman@ombudsman.gov.ie



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Disability Act 2005

Accessibility of Services Supplied to a Public Body (Section 27)

In this section of the Act, "provision of services" also means the supply of goods.

This section of the Act requires that, with effect from 31 December, 2005, where a service is provided to a public body, it shall ensure that the service is accessible to persons with disabilities (services provided to a public body might include, for example, a scheme which is administered, under a contract, on behalf of a public body by another agency or a private company).

The Act states that the foregoing shall not apply if the provision of access by persons with disabilities to any services provided to a public body--

  1. would not be practicable
  2. would not be justified having regard to the cost of doing so, or
  3. would cause unreasonable delay in making the goods or services available to other persons

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