This section provides a number of sample cases in order to illustrate the variety, processes and outcomes of this important aspect of the work of the Ombudsman. the most recent cases dealt with by the Ombudsman are also highlighted.
This was an investigation by the Ombudsman, Emily O’Reilly, of a complaint against the Department of Health. The Department failed to amend the terms of the Mobility Allowance Scheme even though it was not compliant with Equal Status legislation enacted in 2000.
An investigation by the Ombudsman of a complaint by a family about the refusal of the Department of Agriculture, Fisheries and Food to approve their application under the Lost at Sea Scheme and to pay compensation recommended by the Ombudsman.
An investigation by the Ombudsman based on more than 1,000 individual complaints made, since 1985, on behalf of older people who were unable to get long-term nursing home care from their health boards (HSE).
An Ombudsman investigation concerning the failure to refund illegal nursing home charges: A complaint against HSE and the Appeals Officer, Health Repayments Scheme
A Report to the Dáil and Seanad under section 6(7) of the Ombudsman Act 1980
An Investigation by the Ombudsman of Complaints Regarding Payment of Nursing Home Subventions By Health Boards.
Too Old to be Equal?
Lost at Sea
Who Cares? - An Investigation into the right to nursing home care in Ireland
Failure to Refund Illegal Nursing Home Charges: Complaint against HSE and the Appeals Officer, Health Repayments Scheme
Care and treatment of a patient and his family