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The Office of the Ombudsman is open between 9.15 and 5.30 Monday to Thursday and 9.15 to 5.15 on Friday.
18 Lr. Leeson Street, Dublin 2.
Tel: +353-1-639 5600
Lo-call: 1890 223030
Fax: +353-1-639 5674
Email: ombudsman@ombudsman.gov.ie
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Requirements of the organisation under the Disability Act 2005
As a public body the organisation is required to ensure that it complies with sections 25, 26, 27 and 28 of the Disability Act 2005 ("the Act").
Section 25 of the Act requires the organisation to ensure that areas of its building(s) to which the general public has access are accessible to people with disabilities.
Section 26 of the Act requires the organisation to ensure that its mainstream public services are accessible to people with disabilities insofar as this is practical and appropriate. If it considers it necessary, the organisation must provide assistance to persons with disabilities in accessing its services. Where it is appropriate the organisation must have available to it, appropriate expertise and skills to advise the public body in ensuring that its services are accessible.
Section 26(2) of the Act requires the organisation to appoint an "access officer" to provide or arrange for and co-ordinate the provision of assistance and guidance to persons with disabilities in accessing its services.
Section 27 of the Act requires the organisation to ensure that goods or services purchased by it are accessible to persons with disabilities.
Section 28 of the Act requires the organisation to ensure that information imparted by it, is provided in an accessible format to persons with disabilities.
