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Ombudsman Link Service

The Ombudsman now operates a new service, called Ombudsman Link Service, in association with the following Citizens Information Centres:

• Cork Citizens Information Centre, 80 South Mall, Cork
• Blackrock Citizens Information Centre, Convent Road, Blackrock, Cork
• Limerick Citizens Information Centre, 54 Catherine Street, Limerick
• Newcastlewest Citizens Information Centre, Weight House, Market Yard, Newcastlewest, Co Limerick
• Galway Citizens Information Centre, Augustine House, St. Augustine Street, Galway
• Clifden Citizens Information Centre,  c/o VEC, Statoil Apartments, 4/5 Galway Road, Clifden
• Northside Citizens Information Centre,  Northside Civic Cntre, Bunratty Road, Coolock, Dublin 17

The staff and volunteers at these centres have received special training so that they can assist you with making a complaint.

You can now call to any of these Centres, during their normal opening hours, and receive an easy to complete Complaints Form on which you can record the details of your complaint. You can send the completed form directly to the Ombudsman's Office at 18 Lower Leeson Street, Dublin 2 in a pre-paid envelope which will be provided, or you can leave it at the Centre and they will forward it on to us.