Office of the Ombudsman, Ireland
Contact Information

The Office of the Ombudsman is open between 9.15 and 5.30 Monday to Thursday and 9.15 to 5.15 on Friday.

18 Lr. Leeson Street, Dublin 2.

Tel: +353-1-639 5600

Lo-call: 1890 223030

Fax: +353-1-639 5674

Email: ombudsman@ombudsman.gov.ie



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FAQs

What can I not complain about?

You cannot make a complaint if:

  • you have begun legal action relating to it,
  • you have a right of appeal to the courts or to an independent appeal body, such as An Bord Pleanála,
  • the action you complain about relates to national security,
  • it relates to recruitment or terms and conditions of employment,
  • it relates to the operation of the law on foreign nationals or naturalisation,
  • it relates to the running of the prisons,
  • it relates to the ‘reserved functions’ of local authorities, such as those carried out by elected representatives,
  • it relates to the clinical judgement of doctors, or
  • it relates to private companies or individuals or private practitioners such as dentists, opticians and pharmacists.

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