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Office Twitter Policy


The @OfficeOmbudsman Twitter account is managed by the Quality, Stakeholder Engagement and Communications Unit of the Office of the Ombudsman. Tweets will be used to communicate news and information about the work of the Office, including the Annual Report, Special Investigation Reports and other matters of interest to the public.

Normally our Twitter account will be updated and monitored during office hours, Monday to Friday.

We welcome and will read all @ messages. However in general, due to resource constraints, we will not be in a position to reply to all messages.
@OfficeOmbudsman will not be obliged to follow any of our followers.

If we do follow a Twitter account, it does not imply endorsement of any kind.

Sending a message via Twitter will not be considered as contacting the Office for official purposes and we will not be obliged to monitor or respond to requests for information through the Twitter channel. Instead, please see our contact details on http://www.ombudsman.gov.ie/en/About-Us/Contact-Us