In this section you will find information about the Ombudsman, a brief explanation of what we do and links to the legislation empowering us to do it. It also sets out our customer service policies, details of our outreach programme, and material for schools, as well as the strategy documents that inform what we do now and what we intend to do into the future. The section also provides information on the members of the Ombudsman's senior management team and the functions they manage.
Who is the Ombudsman? A brief biography of Emily O'Reilly.
The Ombudsman senior management staff, a brief history of the Office.
The legislation that empowers the Ombudsman.
Ombudsman visits and events.
The policies and strategies of the Office of the Ombudsman
The Ombudsman argues the Office can play a fuller role in supporting the checks and balances required for good government.