Welcome to the Office of the Ombudsman

IndependePeter Tyndall Head Shotnt. Impartial. Free to use.

We examine complaints from people who feel they have been unfairly treated by certain public bodies, for example, government departments, local authorities, the HSE and publicly funded third level education bodies.

We provide a free public service which is open and accountable. Our job is to examine complaints in a fair and impartial way.

Ombudsman Peter Tyndall

Factsheet coverPrivate Nursing Homes are now under the Ombudsman's remit

From 24 August 2015 the public can bring complaints to the Ombudsman about any private nursing home in receipt of public funding under subvention or the Nursing Home Support Scheme.

However only complaints about actions that occur on or after 24 August 2015 can be examined by the Ombudsman. Read our Fact Sheet for further information. Private Nursing Home owners can find out more in our Private Nursing Homes Information section.

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    Outreach Services

    Meet our staff and receive information on making complaints.


    Annual Report 2014

    The 2014 Annual Report details the increasing numbers of complaints, and highlights the most significant cases of the past year.