Welcome to the Office of the Ombudsman

ArasImage

Ombudsman Peter Tyndall pictured at his appointment at Áras an Uachtaráin with President Michael D. Higgins and Minister Brendan Howlin

Independent. Impartial. Free to use.

We examine complaints from people who feel they have been unfairly treated by certain public bodies, for example, government departments, local authorities and the HSE.

As of 1st May 2013 we also cover a range of other public bodies such as publicly funded third level institutions, FÁS and the Legal Aid Board.

We provide a free public service which is open, fair, accountable and effective. Our job is to examine complaints in a fair and independent way - we do not take sides.

Latest News

    Outreach Services

    Meet our staff and receive information on making complaints.

    Annual Report 2012

    Annual Report cover 2012The Annual Report details the increasing numbers of complaints, and highlights the most significant cases of the past year.