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Independent. Impartial. Free to use.

The Office of the Ombudsman examines complaints from members of the public who feel they have been unfairly treated by certain public bodies. The Ombudsman may investigate complaints against, for example, government departments, local authorities and the HSE.

We are a free public service which is open, fair, accountable and effective. Our job is to investigate complaints in a fair and independent way - we do not take sides.

Extension of our remit

From 1 May 2013 over 180 additional public bodies are coming under our remit

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You can also watch our video with subtitles or with Sign Language Interpretation.

Latest News

08/05/2013 
Ombudsman finds that the HSE failed to provide nursing home care to two women as they were ‘too young’
01/05/2013 
"University challenge for ombudsman" - Opinion piece by Emily O'Reilly in The Irish Times
30/04/2013 
Ombudsman can now examine complaints against 180 additional public organisations
07/03/2013 
"A Third Way for the Third Age" Address by Emily O'Reilly, Ombudsman to Third Age Ireland Event - 7 March 2013
28/02/2013 
Ombudsman video interview with Irish Times

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    Annual Report 2011

    Annual Report CoverThe Annual Report details the increasing numbers of complaints, and highlights the most significant cases of the past year.