Welcome to the Office of the Ombudsman
Independent. Impartial. Free to use.
We examine complaints from people who feel they have been unfairly treated by certain public bodies, for example, government departments, local authorities, the HSE and publicly funded third level education bodies.
We provide a free public service which is open and accountable. Our job is to examine complaints in a fair and impartial way.
Ombudsman Peter Tyndall
Private Nursing Homes are now under the Ombudsman's remit
From 24 August 2015 the public can bring complaints to the Ombudsman about any private nursing home in receipt of public funding under subvention or the Nursing Home Support Scheme.
However only complaints about actions that occur on or after 24 August 2015 can be examined by the Ombudsman. Read our Fact Sheet for further information. Private Nursing Home owners can find out more in our Private Nursing Homes Information section.